My daughter loves getting her nails done here
Had my first and last visit there this weekend. Very disappointed. As soon as I walked in one of the owners was playing on his computer and the other was stretched out in one of the pedi chairs. I walked in and stood there for a good three minutes feeling like an idiot before someone finally said something. Then one of the owners that was playing with his computer told me to sit at the number five chair. I took my shoes off and waited eight minutes before a girl from the back finally came out and started the water for the pedi. I was just about to get up and walk out right before she came out from the back. Horrible customer service and it pretty much ruined my afternoon. Will not be wasting my time there anymore.
I have never written a bad review ever, but this was the worst pedicure experience ever for many reasons!! Please think twice before visiting this business.
Always happy with my service.
ABSOLUTE WORST Nail salon I have ever been in, in my life! I took my 16 y/o daughter to get her nails done for homecoming and I told her she could have a certain length. Needless to say when I walked away to get my color the nail technician did as he pleased and let her do whatever she wanted knowing that I said no. This man was supposed to be the manager as well. I believe his name was Tony if I'm not mistaken. He was very rude, he should have never ever let my daughter do what she pleased when I walked away. I have never in my life had someone that worked in customer service let a Child make decisions like that! Never ever go there and please do not bring your children in there! (Yes I do also know that MY CHILD WAS WRONG and that was taken care of as it should have been)
Zen Nails Spa is a US Hair Care Studio based in Salem, Illinois. Zen Nails Spa is located at 103 Baldridge Rd #801, Salem, IL 62881, USA.
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